Showroom Coordinator

Job description

AJ Madison is currently seeking a Showroom Coordinator to join our team. We are looking for someone with an upbeat attitude, who can roll-up their sleeves to help complete projects throughout the showroom and is incredibly organized. We want someone who is proactive, thorough, well-spoken, outgoing, and professional. Must be available to work on Sundays. 

 

 Essential Duty and responsibilities:

  • Greet each person who visits the showroom, and pairing customers with available salespeople and designers;
  • Partner with internal staff to make sure every customer/client who comes through the doors has a delightful experience;
  • Answering and directing telephone calls;
  • Taking and relaying messages;
  • Tracking daily customer traffic and detailing customer demographics
  • Answering general inquiries
  • Receive all incoming packages, mail, and additional deliveries;
  • Support office management duties and help keep the showroom in tip-top shape;
  • Manage office supply and inventory, furniture, and food/drink orders.


Requirements

Skills and Qualifications:

 

  • A minimum of 2 years’ experience in a customer service-related field
  • Excellent customer service skills;
  • Professional appearance;
  • Strong communication;
  • Proficiency in software applications including Microsoft Word, Excel, and Outlook;
  • At least a high school diploma or equivalent;
  • Willingness to efficiently handle administrative tasks while simultaneously balancing customer interaction;
  • Must be available to work Sundays.