Showroom Coordinator

AJ Madison is currently seeking a Showroom Coordinator to join our team. We are looking for someone with an upbeat attitude, who can roll-up their sleeves to help complete projects throughout the showroom and is incredibly organized. We want someone who is proactive, thorough, well-spoken, outgoing, and professional. Must be available to work on Sundays. 

 Essential Duty and responsibilities:

• Greet each person who visits the showroom, and pairing customers with available salespeople and designers;
• Partner with internal staff to make sure every customer/client who comes through the doors has a delightful experience;
• Answering and directing telephone calls;
• Taking and relaying messages;
• Tracking daily customer traffic and detailing customer demographics
• Answering general inquiries
• Receive all incoming packages, mail, and additional deliveries;
• Support office management duties and help keep the showroom in tip-top shape;
• Manage office supply and inventory, furniture, and food/drink orders.

Skills and Qualifications:

• A minimum of 5 years’ experience in a customer service-related field
• Excellent customer service skills;
• Professional appearance;
• Strong communication;
• Proficiency in software applications including Microsoft Word, Excel, and Outlook;
• At least a high school diploma or equivalent;
• Willingness to efficiently handle administrative tasks while simultaneously balancing customer interaction;
• Must be available to work Sundays.